Once you place your order, if your address is incorrect, our customer support team will call you to confirm your shipping address and your ordered footwear size. We will call you three times; if we get no response, we will consider the order as "Cancelled."
Shipping time varies by location, but typically your parcel will be dispatched the next day once your order is confirmed and will be delivered within the next 3-5 business days. All orders are subject to product availability. In the event of an item being out of stock, we will notify you promptly.
Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your order's journey until it reaches your doorstep.
Please ensure that your shipping address is accurate and complete. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
We do International Shipping to all the top tier countries. For international shipment, the payment must be done in advance for both product and shipment. Shipping generally takes 10-21 working days once the order has been confirmed.
While we strive to meet the estimated delivery timeframes, external factors such as customs clearance or unforeseen delays may impact the delivery schedule. We appreciate your understanding in such situations.
Address modifications are not allowed once the order has been placed, including COD and online paid orders.
We accept order cancellations. Please check our Refund Policy.
Thank you for choosing Zahmal for your shopping needs!
